A2E says "Nothing was heard." What does that mean?
What’s happening
A2E got your recording but couldn't make out any words in it, for example because you spoke too quietly or into a different microphone.
What to do
Press your shortcut.
The pill says "Listening".
Speak your question clearly, a little closer to your microphone.
Press your shortcut again to send, or click the ✓.
A2E answers in the pill.
If it happens again, type instead: press your shortcut, type your question and press Enter.
A2E answers without using the microphone.
Still not working?
If A2E says "No audio was captured. Is the right input device selected?", the recording came through silent. Check your computer's sound settings and make sure the microphone you're speaking into is the one in use. A2E uses the microphone you picked when you set it up, or your computer's default.
My microphone isn't working. What can I do?
Email support@use-a2e.com and we’ll help.