A2E says my session expired. How do I fix it?
What’s happening
A2E's sign-in has ended, so it can't answer until you sign in again. Your account and plan are not affected.
What to do
If the message in the pill has a Sign in button, click it. Otherwise, click the A2E icon in Chrome's toolbar.
A2E's settings page opens.
Click Sign in.
A use-a2e.com tab opens.
Finish signing in there.
The tab closes and A2E's settings page says "You're ready to go".
Go back to your page and press your shortcut.
A2E answers again.
Still not working?
A2E's sign-in ends when you use Sign out of all devices in Settings > Account, when you change or reset your password, or after a long time without use. Signing out of the website doesn't sign A2E out. If A2E's settings page still shows you as signed in but A2E keeps asking you to sign in, click Sign out there, then Sign in.
I can't sign in to the extension. What should I do?
Email support@use-a2e.com and we’ll help.